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You Can Use MRIS Connect to Submit and View Cases

March 27, 2017  |  by Jess

As we prepare for the transition to the new Bright MLS Customer Support Center next month, we want to remind you of all the things you can do with MRIS Connect. Today we’re focusing on submitting and viewing cases. Sometimes it’s easier to type out an issue than try to verbalize it over the phone. With MRIS Connect, you can... Continue Reading


How Do I Add or Designate an Automatic Payment Method with MRIS Connect?

March 22, 2017  |  by Jess

Did you know that you have the ability to automatically pay your balances through MRIS Connect? To select a payment method for automatic payments, you’ll need to go to your Dashboard here. (If you’re already logged in, just click the word Dashboard on the top right of your screen). Once you’re on your Dashboard, click on your name in the... Continue Reading

Young woman taking photo of new home with smart phone

New Photo Upload Coming This Spring

March 20, 2017  |  by Jess

This spring we will launch Keystone Photo Upload – our new upload and editing tool for listing photos. Photo Upload provides a faster experience and more intuitive workflow. Photo Upload will work on desktop, laptop and tablet computers (yes, this includes your iPad), and it is responsive for the device on which it is being accessed. Also, you will be able... Continue Reading


Exciting Updates Coming to Support and MRIS Connect Next Month!

March 13, 2017  |  by Jess

Bright things are happening next month! Starting in April, the MRIS and TREND support centers will merge into the Bright MLS Customer Support Center with new hours – 8am-8pm Monday through Friday and from 9am-6pm on weekends. We’re adding some new functionality to MRIS Connect, too. All subscribers will have access to a new License/Associations/MLS box in the My Subscription... Continue Reading


How to Find and Print Your Annual Statement and Agent Sales Report

March 9, 2017  |  by Jess

It’s easy to find and print your Annual Statement and Agent Sales Report using the redesigned website. For your Annual Statement, log in to by clicking Log In at the top right of the homepage. Once you’re on your Dashboard, click on your name at the top right. Choose My Account from the dropdown menu to be taken... Continue Reading


Bright Buzz, Feb 2017

February 28, 2017  |  by Jess

We know you have some questions about the new MLS. Read the answers to some of these questions in the February Edition of the Bright Buzz. What’s happening now? Next? Support teams from Rockville, MD and King of Prussia, PA are combining. In early April 2017, you can dial a new toll free phone number, and when you do, you’ll... Continue Reading


Take the 2017 State of the Housing Market Survey!

February 27, 2017  |  by Jess

The real estate industry is constantly evolving, and we are curious to hear about how the market is doing where you are and what trends you’re seeing from working with clients. Share your thoughts on the current state of the real estate market, new and/or changing trends with buyers and sellers, and the impact of innovative real estate technology on your... Continue Reading

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How Do I View or Update My Account Details on new

February 24, 2017  |  by Jess

Need to update or confirm your phone number or email address, pay a balance, set up auto payments or even view or print a statement of account? Here’s how! 1. First go to If you’re not logged in yet, click Log In at the top right of the page. 2. After login, you’ll be taken to your Dashboard. Click... Continue Reading


Training Portal Improvement Makes Finding Classes Easier

January 27, 2017  |  by Jess

If you’re a regular user of our MRIS Training Portal, you’ll notice that the portal looks a little different when you log in next. This new page will provide you with quick access to all of the classes we offer. You can change to the List View to show you class details instead of the Grid View by clicking the... Continue Reading


It’s Easy To Manage Your Account on New

January 20, 2017  |  by Jess

Have you taken a spin through our newly redesigned website? One of the major benefits of the site’s updated look and feel is how easy it is to access the products you use most, view upcoming MRIS-U training classes and manage your account details. Here’s a short video to help you understand your new dashboard:   For this post, we... Continue Reading

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