This post is contributed from Laurie E., MRIS Support Center Email Analyst.
Relying on your browsers back button can sometimes leave you feeling a bit batty. Do you use the back button only to find incorrect information or even an error? With data sensitive web applications like MRIS, using your web browser’s back button may not provide the desired results.
We understand your frustration and want to explain why this can happen.
Each time you navigate the internet your system creates points in time called “sessions”. Session management is the process of keeping track of that activity. When you click the back button you force the browser to retrieve that older, previously stored data. This may cause a variety of issues ranging from older information (such as search criteria) or requiring the user to re-login if the session has expired.
Instead of using the back button, use the Recent searches feature. This is located under your name on the top right hand side of your screen. Here you can view the most recent searches you performed.
You can also use the navigation links provided in your Matrix search screen.
In your Browser settings…
The following three actions will help you manage your browsing sessions with higher success. We recommend trying one (or all) of the following settings:
1. It’s a good idea to delete temporary Internet files periodically to free hard disk space. Open Internet Explorer, then perform the following steps:
- Click the Tools button, and then click Internet Options.
- On the General tab, under Browsing history, click Delete.
- In the Delete Browsing History dialog box In Internet Explorer 8 (or higher), select the check boxes for the information you want to delete, click Delete, and then click OK.
2. Set your browser to automatically check for new copies of the web page you are visiting. Open Internet Explorer and follow these steps:
3. When using Internet Explorer 8 (or higher) try the new InPrivate browsing feature. This feature allows users to browse the internet without recording information from visited sites (including cookies). To use InPrivate mode: