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Entering Listings Is About to Get Easier

April 18, 2013  |  by Tim

Last year we began a phased approach to improve the user experience for Keystone. Phase I, Keystone Homepage, delivered a faster way to manage your listings, enabling you to make price adjustments on the fly, schedule listing changes, change photos and more.

We’re now closing in on the release of Phase II, which will be rolling out to MRIS customers in the coming months. With the “New Face of Keystone,” you will enjoy an enhanced user experience thanks to a more attractive design, intuitive navigation, mandatory field alerts and a noticeable reduction in the amount of clicks needed to submit listings. The new look is designed to reduce the time it takes to enter a listing.

Here’s a quick list of the top enhancements:

  • So Long “Save & Continue” – Instead of having to “Save & Continue” each section, you will be able to use the navigation menu on the left of the screen to move through the sections, all of which will be displayed on one page.
  • Easy to See Notifications – New red “alerts” will allow you to see which sections need attention and the number of fields left to complete. You can click on these alerts to quickly navigate to the section.
  • For Those Who Love to Tab – Previously unavailable in Keystone, you will be able to use keyboard functionality, including the use of the “Tab” key and other keyboard “shortcuts.”
  • Set Your System to Auto-Save – Keystone will now have an auto-save feature that can be set to save in intervals from 1 up to 15 minutes, or turned off completely, if desired.

We’ve tested the new Keystone layout with panels of agent Beta Testers who have responded very positively to the updates. These panels consisted of new agents who have never entered a listing before to top producers who have entered hundreds of listings, and tester computer skill levels ranged from basic to advanced. Without any training or coaching, testers found this version of Keystone very easy to use.

While the changes included in Phase II have improved the look, speed and functionality of Keystone, no new data fields have been added – yet. Data field updates are coming in Phase III, and these include the most popular updates and suggested fields such as increasing remarks to 1200 characters, adding a Senior Living Section, adding needed Waterfront fields, etc. We don’t have an exact date of Phase III release, but this is expected in 2013.

See for yourself what the New Face of Keystone looks like! Click here to see a screenshot.

Want to see more? Join us Tuesday, April 23 at 9am for Tool Tip Tuesday: The New Face of Keystone. Space is limited, so click here to register!

Posted in Blog, Featured, Keystone, Training

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31 responses to “Entering Listings Is About to Get Easier”

  1. […] we’re on the subject, learn more about the New Face of Keystone by registering for the upcoming Tool Tip Tuesday: The New Face of Keystone virtual training course. […]

  2. andy says:

    will this fix all the issues we have loading images?

  3. Tim says:

    Hi Andy. While you will be able to upload photos while you are entering a listing, we are not replacing Media Connect. If you are experiencing issues please contact our Customer Support department to work with them on a resolution. Customer Support will work with you to reproduce and, subsequently, solve the problem. If you give us contact information I can have a Senior Customer Support representative contact you directly.

  4. Lynne Wiseman says:

    I miss the feature in the old Keystone that would allow us to print reports such as when our listings were expiring instead of the number of days it will expire. Can this be brought back somehow?

    Also can you put a "bottom" buttom in Matrix when looking at listings? Thank you!

  5. MRIS_Diane says:

    Hi Lynne,__There is a listing expiration report on that might help you with this. To find it log onto, Find the heading MRIS Customers/Compliance. Look on the left side of the screen to find Listing Expiration Report. Choose the time frame that you want to see, click Run Report.

  6. Carmen Murphy says:

    Looks good so far! 1) Will there be a "TEAMS" feature like in Matrix? Often one of us will enter "the basics" and the other will enter the remarks. As it is now, either both members must be present at the time, or the listing must be entered prematurely so the other member can quickly add full remarks. So much easier to SHARE A WORKSPACE!!! 2) Why can't OPEN HOUSES be added at the time of listing? Frustrating to have to log back in, it seems that field completely disappeared in the last update.

  7. Dawn says:

    I dislike that you have to look up mls # on matrix. Then load# in keystone to change. Anything on the listing. Used to pull up under address

  8. Brigitta Bastek says:

    I wish you could extend the time frame up to which a listing is stored in Keystone before being submitted to MRIS from 14 days to 30 days or longer. I just had a listing expire in the 14 day time frame because of a delay on the seller side; now I have to reenter. A longer time frame would make things easier!

  9. Martin says:

    I would like to be able to print the listing information in some efficient format to present to the owner. I would like to do this prior to turning the listing on. Presently we have to wait until the listing is submitted to have anything to show the listing client.

  10. Marcela says:

    I would like to see "den" as a specific feature, in addition to bedrooms. This category would describe the property more accurately and would help agents in their search.

  11. Amy Fisher says:

    I would like to see a better additional unit category. One that offers "With Certificate of Occupancy" or "In-Law Suite" followed by :Studio, 1 bedroom, 2 bedroom etc. It is not a category which can be easily searched. For Buyers wanting a rental unit to help defray expensed it has been hunt and peck to find what is common in DC.

  12. Amy Fisher says:

    I would also (In Matrix) like to have a quick print button. As it is now to print a listing I must select "reports" then then from a drop down menu the "type of report" (since I use 1 report 95% of the time a default set up would be nice) then wait for the reports to load- sometimes seconds sometime a minute or more- then go to "File" at the top of the page and select "print" then (in Safari) adjust the print size down to 90% otherwise it cuts off the MLS# then hit "print". That just seems arcane.

  13. Mike says:

    I would like to be able to do a matrix search for listings without garages. If you enter 0 it always comes up with no listings because nobody enters it in the system with 0. At present there is no way to exclude listings with a garage. This would make it easier when I am running comps for a property without a garage.

  14. Ricki says:

    I would like to be able to define certain property amenities as a searchable field, for example a roof deck, or type of basement possibly – the same way one one be able to search for the type of parking a property has. Being able to set them as defaults or reorder the list in the way that it is most useful for you, would be great! I create my own reports so I can have as much info as I need and use regularly in that report, so have more definable fields would be very useful.

    Entering photos: Why do we have to agree to do business, and then click ”Continue’ after every single picture upload – can’t we simply agree to do business at the start and then upload them all? How about agreeing at the beginning and then at the end – asking the question before it will save and upload all pictures entered in that session? The picture entry time process is (for me) the most tedious. Thanks!

  15. Tim says:

    Hi Ricki. I'm not sure I follow your request. Amenities is a searchable field as is roof deck (It's in Exterior Features). I'll send an email so I can get more detail. Sorting the options your listing displays in picklists is actually a new feature of the new Keystone. If your listing has an Attic and an Indoor Pool, the Indoor Pool may be a better selling feature then the Attic. New Keystone will display the options in the Amenities picklist in the order you added them, allowing you to put the most marketable features at the top of the list.

    As far as photos.You see the Terms of Use every time you grab a photo from your PC and bring it into Keystone. I suggest bringing all 30 photos to Media Connect at one time. That way you only see the TOU once. Thank you for your suggested improvements to that process. I will pass your suggestion on.

  16. […] you spot three ways that the new face of Keystone lets you know that your listing is not ready for submission? (Note: “The fields aren’t […]

  17. Bob Simon says:

    Please leave the mapping function in the normal processing of the listing. I do not like having to come to the front page to look at the map. Sometimes I need it to help with my directions while processing the listing.

  18. Jane says:

    Posting photos while the listing is in draft is great. I believe more agents will use the view documents feature if posting of documents can be done at the same time; in draft. At the present time, the documents can only be uploaded after the listing is submitted to MRIS.

  19. Lee Otten says:

    For pictures, why not "use existing photo"?

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