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Feedback Friday for March 15

March 15, 2013  |  by Jess

Happy Feedback Friday (and early St. Patrick’s Day), everyone!

Fair warning: This week’s Feedback Friday is a little bit technical as we would really like to get feedback from you about which web browsers you use most often and how our MRIS systems perform on your preferred web browsers.

Remember, if our surveys do not cover an issue you are interested in, we want to encourage you to leave your questions, comments and/or suggestions here on the blog. Plus, we do have a real live person manning the Suggest inbox, so feel free to send us an email as well!

We hope you have a wonderful and productive weekend!

Posted in Blog, Feedback Friday

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19 responses to “Feedback Friday for March 15”

  1. david says:

    sometimes when I use Outlook Express from Matrix (on IE) and send a page to someone, your site kicks me off

    on a separate note: seems you were having unusual problems this week including email

  2. Alex Fernandez says:

    I'm trying to get IDX for my website but your price is excessive!! Why?

  3. David says:

    Very poor survey.

    There are hundreds of items in matrix that need attention to make this better for everyone.
    Yet, in the many years I have used this system, little has been done to involve some who use the system to make it better. Example -mega folks have asked over and over for the short listing to have a small front photo on it so the 9 gallery, etc. does not have to be printed. No one ever listens.


  4. Lisa says:

    For the last month I have been having trouble printing the property displays. They are not loading up and many times are printing blank. They do not print to the full page especially the CMAs. My manger and I tried to play with the 100%, 125% settings, but with CMAs you have both portrait and landscape so there was always something cut off. Any ideas?

  5. James Lamb says:

    I noticed this the first time I did a search by adress- Why not have the Street name in the next tab after Street name so we don't have to hit the tab key three times?

  6. David Norod says:

    I really don't have a problem with Matrix as a search engine for rental listings. Having said that, the reports it generates to display search results are in desperate need of editing as several of them contain irrelevant information and omit critical information. I would be more than happy to assist with these edits. You know where to find me.

  7. Ken says:

    This survey was about browsers but did not leave a comment space. Here's my comment: I use an Apple computer. I like Safari but I can't print from Matrix successfully. It always cuts off the left side. So, I switched to Mozilla Firefox. Worked great for a couple of years. Last week, now IT cuts off the left side, including the first couple of digits of the address. I called for customer service and got a lady who knew nothing about my issue an I found her severely lacking in knowledge. I should have hung up and called back. Next: I started using Google Chrome. For some reason, it does print correctly. Problem: VERY SLOW. HELP, HELP HELP. This is how I make my living. I do not need anything fancy. I just need Matrix to work.

  8. Michael Draper says:

    I typically have little trouble with speed when using Matrix. However, when I use Keystone, it takes so long to load the main page when all I want to do is edit one listing. I don't need to see all my listings each time I want to edit just one. This slows things down as I now have to wait for everything to load. I preferred the old method of simply entering an address or an MLS number to find and work on my listing.

  9. Dawn says:

    "Thanks! You're using Internet Explorer 8, the latest browser for Windows XP." Unfortunately, it would take more than just updating IE, it appears, for those still using XP, one of Microsoft's most solid OS' IMHO.

  10. Joseph says:

    These comments have nothing to do with the current survey. I have worked in the South Jersey, South Philly, Delaware area using the MLS Trend. MRIS definitely is more complete in terms of data which probably id due to the reporting agencies locally. Trend has a feature that I believe is invaluable; you can type in the subject address and then choose the distance range, .5 miles, 1 mile, and then by increments up or down. Would it take a complete rewrite for MRIS to implement a similar search criteria?

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