As part of our 2014 Keystone Roadmap, we are continuing our efforts to enhance Keystone to best meet the needs of MRIS customers. Our next set of updates will be released soon, and here’s the overview of the exciting changes!
1. Attached Listing Documents
This update is a big win for MRIS customers for both Keystone and Matrix.
How many times have you clicked the “View Documents” link in Matrix just to find out there are no documents attached? Based on the number of suggestions we’ve received I’m guessing you’ve experienced that workflow just about a million times. Well no more! In Matrix and in Keystone the link will display the number of documents attached to the listing just like we do for photos.
2. Keystone Listing Alerts Emails
Busy agents who do not enter Keystone on a frequent basis occasionally have their listings expire because they weren’t aware of the upcoming expiration date, resulting in inaccurate information and a Compliance Notice for certain statuses.
To help you keep track of important listing dates, Keystone will be able to send you email alerts for the following:
- Listing Expiration Date
- Individual Contingency Expiration Date
- Listing Closing Date
- Application Registered status exceeding 30 days
- Temp Off status exceeding 14 days
- Saved but Unsubmitted listings that have not been edited in 14 days
Keystone Listing Alerts can be set up to notify you 1, 5 and/or 10 days in advance of the alert. By default, these alerts will be set to send 5 days in advance. However, once this release is available, you can visit the Preferences section in Keystone to adjust the frequency or turn them off completely – it’s your preference.
Schools information is an important consideration to potential buyers and is searched for about 35,000 times a week. Sometimes agents don’t enter this information due to concerns over entering inaccurate information and potential liability if they do.
Leaving this information empty or entering “Call School Board” is one way that agents can encourage potential buyers to research the information themselves, however, this workaround also reduces the number of buyers who see their listing.
In the next Keystone release, Keystone will auto-populate schools information sourced from a third party schools resource based on the location of the listing. If the listing is close to two or more school boundaries Keystone will leave the school blank and display a list of potential options for you to choose from.
Keep in mind that this auto-population of schools information does not replace the listing agent’s and buyer’s responsibility to verify the information, e.g. by calling the school board, to confirm the information provided is correct.
Still don’t want to include school information? You will be able to turn this feature off within your Keystone preferences by unchecking the boxes (shown in image above).
4. Find a Field/Picklist
Have you ever had to enter a listing with a unique (or common) attribute and you weren’t exactly sure where that attribute is located in Keystone? You read each field and every Picklist option getting more and more frustrated. After all, it may not make sense why Recessed Lighting is located in the Windows and Doors Picklist.
To help, we are adding a “Find” feature to Keystone.
Once this is released, all you need to do is begin typing in the attribute name in the Find field at the top of the Keystone Add/Edit Listing screen to view all the possible locations and definitions for the term you’re searching for and allow you to navigate directly to the attribute you are trying to find.
5. New Rental Fields/Picklist Options
We have received feedback from our customers who work with rental properties that the current fields we offer in Keystone for Rental/Property Management Properties do not allow them to describe the property’s services or amenities to the fullest. With this upcoming release of Keystone, those customers will be happy to know that we have added the top Rental/Property Management fields requested. A more detailed post will outline these new fields/options next week, so if you work with rentals, you don’t want to miss that one. Make sure you update your Rental Listing with this new rental information as soon as you can to increase the chances that your listing will show up in searches.
6. Submit Later
This feature allows you to add a listing into Keystone when you have time and schedule what date you want it to be submitted to the MLS. This also works for edits. Edit the Price, adjust the Remarks, schedule it to be submitted to the MLS on Thursday and get an email reminder the day before just to keep you in the loop.
7. Other Cool Updates
This next release will reduce the time it takes to checkout a listing and also offers you the ability to copy Open Houses with one click, so you won’t have to re-enter the same data every time you have an open house for your listing.
What’s next for Keystone?
We still have more new fields to add to Keystone this year, so if you have suggestions about fields you feel we are missing, please let us know either in the comments below or by using the Feedback link at the bottom of the screen when you’re in Keystone. All suggestions will be considered.
Stay tuned for more information on Keystone updates!