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MRIS Addresses Epsilon Security Breach

April 6, 2011  |  by John Heithaus

These past several days a security breach at the marketing firm Epsilon has been widely reported in the national news. The company reported that a subset of its clients’ customer data was exposed by an unauthorized entry into the company’s email system.  Epsilon notified law enforcement and “immediately took action to close the vulnerability” after their system was exposed, according to an email dated April 5, 2011.
Epsilon provides email and customer loyalty services to 7 of the top 10 Fortune 100 companies. The company sends more than 40 billion emails annually and is believed to store more than 250 million email addresses. You may have received a notification regarding this breach from your financial, retail or email providers. 

This incident occurred at Epsilon. We want to assure you that the MRIS system was not affected and your account information remains secure.

We do not publicly provide detail about our security systems, but rest assured MRIS, and its key technology alliance partners, are consistently audited and rated as best-in-class pursuant to stringent SAS and PCI industry standards.   
Given the importance of data security, we strongly advise that you familiarize yourself with reasonable protective measures that you can take. The Federal Trade Commission provides some valuable information and guidance on this topic:

“MRIS does not ask its customers for personal or financial information through email,” said Garry Marsoubian, MRIS Director of Information Technology.  “We advise that you do not respond to or follow links in any message that purports to come from your bank or another business asking you to update or validate your account information  — or to provide other personal details.”

The MRIS Privacy policy can be accessed here:

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