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We Want to Know Wednesday: What’s Missing From Your Favorite Matrix Reports?

October 3, 2012  |  by Tim

As the Matrix and Keystone Product Manager, one of the most requested Keystone suggestions I receive is to increase the amount of space in our remarks section from 400 characters to 1200.  Good news, this is in the works!

While we are adjusting the data to accommodate this change, we are also going to make adjustments to our Matrix reports and add a new rental and appraisal report (two other big requests).

As we start enhancing our reports, we want to know what other reports you would like to see and what’s missing from your favorite reports. Please take a minute to complete the short survey below.


We review each and every customer suggestion so your feedback is important to us!

Posted in Blog, Featured, Keystone, Matrix, We Want to Know Wednesday

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15 responses to “We Want to Know Wednesday: What’s Missing From Your Favorite Matrix Reports?”

  1. Patrick says:

    In agent synopsis both general and internet remarks HAVE to be included.

  2. Michael says:

    I agree totally. Sometimes the listing agent does not offer up the full description of the property in General Remarks as he/she does in the Internet Remarks. The agent synopsis shows General Remarks only while the customer synopsis features Internet Remarks. Thanks.

  3. RRR says:

    How about getting the forms filled in correctly and filling it ALL out? Also a picture of the front of the property, not the kitchen, swimming pool, or some such; if it's ugly, it's ugly, show the front. Oh, and loose the picture that says "No Photo Available" so when you click on a picture icon expecting a photo you see one; lack of an icon says no picture.

  4. jose says:

    Wow………Finally……… after years asking for rental information. I wonder how long is going to take them
    to put the correct updated Tax record information.

  5. Celeste ODea says:

    Please add the column Tax Living Area instead of Liv SqFt on the CMA Reports. The current column is a waste of spaceand not accurate, or get rid of the column altogether. I have asked for this change for 3 years now and to no avail. Thanks.

  6. Tim says:

    Thanks Celeste. We have updated many of our CMA Reports and many do include the Tax Living Area (CMA Pricing Analysis for example) but we are making even more changes as we renovate Keystone and add new data sets. One of the suggestions we receive with CMA's is to utilize the statistical data from in our CMA reports. What do you think of that suggestion?

  7. Tim says:

    Thanks for all of the great comments and suggestions you've all submitted through this blog. Keep them coming!! We are utilizing these suggestions to determine what type of reports we keep from current Matrix and which ones we get rid of. We also want to ensure we keep the type of information you need available on the reports. Lastly, we know there is information you want that we don't provide. One suggestion was to create a report that shows agent productivity…great suggestion!

  8. Kelly says:

    When we have auto email set up for our clients, it would be most helpful to be able to go into their profile and pull their list of favorites and have that list go to the agent synopsis. The way it is now, it just lists the properties and then we have to cut and paste all of their favorites so we can get the agent information we need to schedule showings It would be much more efficient to review their favorites in the agent synsopsis.

  9. Annette says:

    Taxable living square footage is missing from the CMA Summary Detail Report–it should replace the agent reported living square footage as that is either almost always blank or inaccurate. As it is now, I have to print out both the Residential Listings Summary Report (to get the taxable living areas) with the CMA summary detail to have all the information I need. Yes I could use some of the other CMA reports but they have data I don't need and are too long–makes it confusing to the customer.

  10. Erik says:

    how bout if we actually used the conveyance list in the MRIS that is used when taking the listing. This way there is no discrepancy and everyone knows what conveys. Seems simple

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