As the Matrix and Keystone Product Manager, one of the most requested Keystone suggestions I receive is to increase the amount of space in our remarks section from 400 characters to 1200. Good news, this is in the works!
While we are adjusting the data to accommodate this change, we are also going to make adjustments to our Matrix reports and add a new rental and appraisal report (two other big requests).
As we start enhancing our reports, we want to know what other reports you would like to see and what’s missing from your favorite reports. Please take a minute to complete the short survey below.
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We review each and every customer suggestion so your feedback is important to us!
In agent synopsis both general and internet remarks HAVE to be included.
Thanks Patrick, Michael, and RRR. The difficulty will be that when we have 1200 characters for Internet Remarks and 1200 characters for General Remarks, it will not fit on one piece of paper. So we will need to either increase the number of pages per listing to two pages, or have a stand alone Remarks printout. Is your suggestion that we make the Agent Synopsis, Customer Synopsis, Short Report a two page printout?
I agree totally. Sometimes the listing agent does not offer up the full description of the property in General Remarks as he/she does in the Internet Remarks. The agent synopsis shows General Remarks only while the customer synopsis features Internet Remarks. Thanks.
Why are there two different descriptions unless they are meant to be different? If they are meant to be the same, remove one and use the other for both purposes.
Hi RRR. They do have different purposes. Internet Remarks are agent to consumer and are found on consumer products or websites (Homesdatabase.com, lnf.com as examples). General Remarks are agent to agent and are only available via agent products (Matrix, MRIS Homes Mobile App as examples). There may be information that you want to let the agent know but not the consumer (Alarm Codes, Bonuses as examples).
How about getting the forms filled in correctly and filling it ALL out? Also a picture of the front of the property, not the kitchen, swimming pool, or some such; if it's ugly, it's ugly, show the front. Oh, and loose the picture that says "No Photo Available" so when you click on a picture icon expecting a photo you see one; lack of an icon says no picture.
Thanks RRR. I agree with the concept but each agent has the ability to market their listing the way they think is appropriate (within reason). Research shows that photos are the first thing buyers look at. A disappointing first impression may not get them to look any further. The MRIS Slideshow is viewed tens of thousands of times an hour. Schools are searched for hundreds of thousands of times per day. Listings with more data gets the listing in front of more potential buyers.
Wow………Finally……… after years asking for rental information. I wonder how long is going to take them
to put the correct updated Tax record information.
Updated Tax records is on the list too. At your option it will update your listings tax data as changes are made to the tax record.
Please add the column Tax Living Area instead of Liv SqFt on the CMA Reports. The current column is a waste of spaceand not accurate, or get rid of the column altogether. I have asked for this change for 3 years now and to no avail. Thanks.
Thanks Celeste. We have updated many of our CMA Reports and many do include the Tax Living Area (CMA Pricing Analysis for example) but we are making even more changes as we renovate Keystone and add new data sets. One of the suggestions we receive with CMA's is to utilize the statistical data from http://www.rbintel.com/ in our CMA reports. What do you think of that suggestion?
Thanks for all of the great comments and suggestions you've all submitted through this blog. Keep them coming!! We are utilizing these suggestions to determine what type of reports we keep from current Matrix and which ones we get rid of. We also want to ensure we keep the type of information you need available on the reports. Lastly, we know there is information you want that we don't provide. One suggestion was to create a report that shows agent productivity…great suggestion!
When we have auto email set up for our clients, it would be most helpful to be able to go into their profile and pull their list of favorites and have that list go to the agent synopsis. The way it is now, it just lists the properties and then we have to cut and paste all of their favorites so we can get the agent information we need to schedule showings It would be much more efficient to review their favorites in the agent synsopsis.