I’m sure many of us have been involved in a situation where someone involved in a conversation, business transaction or drive-time incident did not act in a civil manner.
I travel a good deal over the US and I find, in spite of stereotypes, that civility is lacking wherever I go. Civility is defined as “authentic respect for others requiring time, presence, a willingness to engage in genuine discourse, and an intention to seek common ground” (Dr. C.C. Clark, Boise St. University).
Sara Hacala’s great new book Saving Civility: 52 Ways to Tame Rude, Crude and Attitude for a Polite Planet (www.savingcivility.com) provides a solid toolkit for reversing trends of bad behavior and restoring civility back into our daily lives. She says, for example, “regardless of your age, make a habit of practicing kindness, generosity and gratitude.” And the payoff for these folks is they live “longer, healthier and happier lives” as an added bonus, according to Ms. Hacala.
It’s always been impressive to me, in over thirty years in the business, that many of the most successful real estate professionals I encounter are civil, community oriented and examples of decorum for all to follow.
Both Clark and Halaca believe that we can change the current course of incivility — and demand that our elected officials (and candidates running for office) also follow suit. Check out Halaca’s book at Amazon.com; I’ve just ordered a copy for my reading list and hope to learn from it and apply the lessons.
What do you all think? Is civility on the decline in the Baltimore/DC Metro area? If so, what can we do to make a difference?