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You Can Use MRIS Connect to Submit and View Cases

March 27, 2017  |  by Jess

As we prepare for the transition to the new Bright MLS Customer Support Center next month, we want to remind you of all the things you can do with MRIS Connect. Today we’re focusing on submitting and viewing cases. Sometimes it’s easier to type out an issue than try to verbalize it over the phone. With MRIS Connect, you can... Continue Reading


How Do I Add or Designate an Automatic Payment Method with MRIS Connect?

March 22, 2017  |  by Jess

Did you know that you have the ability to automatically pay your balances through MRIS Connect? To select a payment method for automatic payments, you’ll need to go to your Dashboard here. (If you’re already logged in, just click the word Dashboard on the top right of your screen). Once you’re on your Dashboard, click on your name in the... Continue Reading

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Use the Snow Day to Your Advantage with Our Webinars

March 14, 2017  |  by Dessie

Snowed in? Join us from the comfort of your home! This series will review all of the MRIS basics and is perfect for those new to MRIS, and also those looking to sharpen their skills. Tuesday, March 14, 2017 Getting Started with MRIS:  10:00 am – 11:30 am Getting Started with Matrix: 12:30 pm – 2:00 pm Getting Started with... Continue Reading


Exciting Updates Coming to Support and MRIS Connect Next Month!

March 13, 2017  |  by Jess

Bright things are happening next month! Starting in April, the MRIS and TREND support centers will merge into the Bright MLS Customer Support Center with new hours – 8am-8pm Monday through Friday and from 9am-6pm on weekends. We’re adding some new functionality to MRIS Connect, too. All subscribers will have access to a new License/Associations/MLS box in the My Subscription... Continue Reading


How to Find and Print Your Annual Statement and Agent Sales Report

March 9, 2017  |  by Jess

It’s easy to find and print your Annual Statement and Agent Sales Report using the redesigned website. For your Annual Statement, log in to by clicking Log In at the top right of the homepage. Once you’re on your Dashboard, click on your name at the top right. Choose My Account from the dropdown menu to be taken... Continue Reading

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How Do I View or Update My Account Details on new

February 24, 2017  |  by Jess

Need to update or confirm your phone number or email address, pay a balance, set up auto payments or even view or print a statement of account? Here’s how! 1. First go to If you’re not logged in yet, click Log In at the top right of the page. 2. After login, you’ll be taken to your Dashboard. Click... Continue Reading


The redesigned website is launching soon

February 17, 2017  |  by Ellen

Soon when you log in, you’ll be redirected to your new dashboard. If you have not visited yet, check it out today so you’re familiar with the new navigation, functionality and features: Responsive design that works on any device Customized dashboard that links to the systems you use most Quick access account management, and more! With this new layout,... Continue Reading


Training Portal Improvement Makes Finding Classes Easier

January 27, 2017  |  by Jess

If you’re a regular user of our MRIS Training Portal, you’ll notice that the portal looks a little different when you log in next. This new page will provide you with quick access to all of the classes we offer. You can change to the List View to show you class details instead of the Grid View by clicking the... Continue Reading


Introducing Broker Solutions on the Redesigned Website

January 26, 2017  |  by Ellen

As we’ve said before, one of the main reasons why we redesigned the website was to make it easier for our subscribers to use our systems. Part of that goal was the creation of the Broker Solutions page that lets brokers and other designated staff within brokerages access all the tools they need from one navigation point. If you... Continue Reading


Get To Know Your Dashboard on the Redesigned MRIS Website

January 5, 2017  |  by Ellen

Have you tried out the redesigned website at We’re in soft launch mode and hope you’ll check it out before the official switch later this year. One of the features we are most excited about is the new Dashboard that lets you navigate from one centralized location. See how it looks in the video above, then give it... Continue Reading

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